Unlock your improvement potential and transform into a High Performance Organization

Your organization is undoubtedly facing one or more of these significant challenges:

• Recruiting and retaining enough good people
• Navigating the complexity of digital transformation and data management
• Adapting to changing environmental regulations and sustainability goals
• Ensuring seamless collaboration between departments
• Meeting the ever-increasing demands of customers/clients
• Addressing social expectations from the outside world
• The ever-present financial pressure

Or your organization has one or more of the following ambitions:

• Providing maximum job satisfaction for employees
• Being known as the organization with the highest quality
• Leading in the sector
• Excelling in customer-centric innovation and personalized service
• Attracting the best talent
• Being a learning organization (continuous improvement and innovation)

The potential is there…

You are confident that your organization or part of it has or can develop the potential to successfully tackle challenges or achieve ambitions. However, success is lacking. What you need is the HPO framework! Over 20 years of scientific and practical research show that the HPO framework focuses improvement efforts and induces behavioral changes that lead to a quality organization where customers are happy to be clients and employees want to work. The HPO framework taps into the (untapped) potential of your organization and develops your people into high-performing employees and leaders.

Your time, people, and resources are scarce. You can only spend them once. Our approach provides you with the focus and certainty you need. Numerous organizations worldwide in the profit, non-profit, and government sectors have already preceded you.

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“Striving for the best version of yourself within an organization with people who also aspire to do so, aiming for better performance every day for all our stakeholders. That means HPO to us.”
Astrid Schlüter – CEO Vesteda

Curious to learn more?

Want to know more about the HPO framework and its possibilities within your team or organization? Contact Marco Schreurs.

Are you working within a school, healthcare organization, or government agency? Discover our tailored solutions for your organization by clicking below:

• High-Performance Schools (HPS)
• High-Performance Government Organization
• High-Performance Healthcare Organizations

What is a High Performance Organization?

“A High Performance Organization is an organization that achieves financial and non-financial results that are exceedingly better than those of its peer group over a period of time of five years or more, by focusing in a disciplined way on that which really matters to the organization.”
André de Waal – HPO Center

The five pillars of high performance organizations

High performance organizations (HPOs) are more than just successful; they are leaders in their sector (profit, non-profit, and government) and set the standard for innovation, efficiency, sustainability, and attractiveness to employees. Our extensive research, analyzing more than 1,475 organizations worldwide, shows that these organizations consistently excel in financial and strategic performance. These successes are not accidental but the direct result of dedication to five crucial HPO success factors, each supported by multiple underlying characteristics:

1. Quality of Management
   Leaders within HPOs are more than just managers; they are true examples of integrity and determination. They build trust-based relationships with employees, value their loyalty, and respect their intelligence. These leaders protect their teams from external disruptions and make decisions that enable quick and effective action. They are clear about responsibilities and act decisively regarding non-performing employees.
2. Openness and Action Orientation
   In an HPO, openness contributes to better performance. Leaders value and encourage employee input by actively involving them in important business processes. They are open to new ideas and view mistakes as opportunities to learn. This approach promotes continuous innovation and active involvement in changes, with much attention to dialogue, knowledge sharing, and collective learning.
3. Long-term Orientation
   HPOs prioritize long-term goals over quick profits and involve all their stakeholders, including customers, employees, suppliers, and society. They build long-term relationships, respond well to customer needs, and strive to create more value for them. HPOs develop strong networks and create win-win situations through strategic collaborations.
4. Continuous Improvement and Renewal
   HPOs excel through a clear strategy that sets them apart. They are committed to fully implementing this strategy by continuously improving, simplifying, and aligning processes, helping to respond efficiently to new challenges. They constantly strive to innovate their services, products, and processes, leading to better performance and service.
5. Quality of Employees
   HPOs ensure they have a diverse and complementary team, crucial for identifying challenges and stimulating creativity. They continuously invest in employee development, encourage learning from and with partners, and hold employees accountable for their results, leading to innovation and exceptional performance.

Some benefits of improving your HPO status:

The HPO framework is the result of extensive scientific and practical research. It helps your organization or part of it systematically transform to top-level. Based on the HPO framework, you achieve proven long-term and sustainable improvements, both financially and strategically. Consider:

• Increased efficiency and productivity
  By streamlining core processes and promoting continuous improvement, your organization achieves more with less.
• Greater employee engagement and job satisfaction
  A culture of openness and action orientation not only increases job satisfaction but also ensures greater employee engagement.
• Stronger market position
  With a clear vision and excellent operational performance, your organization stands out from similar organizations.
• Financial growth
  More efficient processes and improved strategic decision-making contribute to higher profits and a stronger financial foundation.
• Increased customer satisfaction
  Continuous improvements in your service and processes increase customer satisfaction and loyalty.
• Improved collaboration between departments
  This leads to better service and a more efficient organization.
• More attractive to talented employees
  By emphasizing development opportunities and a positive work environment, your organization attracts motivated and skilled personnel and knows how to retain them.
• Optimization of public funds
  Especially relevant for non-profit and government organizations, the HPO framework helps achieve more with existing budgets, essential in times of financial constraints.

Start the journey to becoming a High Performance Organization now

The step to becoming a High Performance Organization is a strategic choice that profoundly and sustainably influences your future success. The HPO Center supports your journey to high performance with our proven approach, based on extensive practical experience and empirical research. We offer three services designed to support your team or organization at every level:

1. Inspiration session with Pulse measurement
   A dynamic workshop that provides insight into your current performance level and delivers directly applicable knowledge for performance improvement.
2. Comprehensive HPO diagnosis
   An in-depth analysis that reveals crucial improvement points, supported by recommendations for practical and effective action.
3. HPO transformation trajectory
   A complete package from diagnosis to guidance in implementation, including training internal HPO coaches to ensure sustainable performance improvement.